You mentioned that the issue happens to many of your clients, so I assume it’s working for some of them.
The Add QR codes & pay link/button to invoice PDF's option is a new feature in QuickBooks Online and only works on the following conditions: I would feel the same way if I were in your shoes, where my customers couldn't use the payment link in their invoices. Thank you for joining the conversation, Zashadi. The comment section is always available if you have additional questions about attachments. Customize invoices, estimates, and sales receipts in QuickBooks Online.Add, customize, or remove logos on sales forms.
#Quickbooks logo blurry on pdf invoice how to
You can check out this article to learn more about how to manage your sales form: Here's an article for more details about customizing sales transactions: Customize invoices, estimates, and sales receipts in QuickBooks Online. Here's a quick guide for more details: Clear cache and cookies to fix issues when using QuickBooks Online.
#Quickbooks logo blurry on pdf invoice code
Once on a private session, print or send another invoice to check if the QR code is still there. If the transaction looks okay, make sure to go back to the regular browsing session and delete the stored cache and cookies. Control + Option + P if you're using Safari.Use these keyboard shortcuts to open an incognito session:
You can start the troubleshooting by logging in to your account using an incognito or private browsing session. This helps your records be more organized.įor the QR code since all details that are included in the Preview window will also be included when printing the invoice and it's still not showing up even if it was already removed in the template, let's check is a possible browser issue is keeping the details in the invoice. All uploaded attachments are located in the Attachment section under Lists from the Gear icon. You can even add more than one attachment as long as it doesn't exceed to 20MB. See the screenshot below for your invoice. This way, the customer will able to receive a pdf attachment on their end. When sending an invoice to the customers, you’ll have to ensure the Attach to email option is selected and downloads completely. Within the Online delivery section, make sure the PDF Attached is ticked. Click Account and Settings under Your Company.Let's go ahead and check your SETTINGS and activate the PDF attached feature. How do you get the "Pay invoice" link on the actual invoice PDF - like the one that is shown when you Preview an invoice? I did call tech support, but the support person was unable to answer. But there is NOT a "Pay invoice" link on the actual invoice PDF. There is a "Review and pay" link in the body of the invoice email message. But the PDF attached to their invoice does NOT included a QR code or have a "Pay invoice" link on the invoice. As expecting, checking or unchecking the "Add a Pay invoice link" adds or removes a "Pay invoice" button/link on the invoice (below the list of line items), and checking or unchecking the "Add a QR Code" adds or removes a QR code at the top of the invoice.īack on the main invoice screen, if I just click the Save and Send button, the invoice is emailed to the client contact(s). On that screen, there are checkboxes for "Add a Pay invoice link" and "Add a QR Code". On the screen in QB Online when you creating an invoice, if you click the Print or Preview link at the bottom of the screen, the Print Preview window is selected.
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